Answers
Short answers to the questions people ask.
One question per page, answered in the first paragraph: connecting calendars, the language a meeting is held in, and keeping clients apart. The longer explanations are in the guides.
- AnswerCan a booking link add a Google Meet or Teams link automatically?Yes. A TrackHeros booking link adds a Google Meet link from a Google calendar, or a Teams link from a Microsoft 365 work or school calendar.Updated 22 October 2026
- AnswerCan a notetaker join a Teams meeting without access to my calendar?Yes. Paste a Microsoft Teams link, or the whole invitation, into TrackHeros and pick the client: the notetaker joins with no calendar access at all.Updated 16 October 2026
- AnswerCan a notetaker transcribe a meeting held in Hindi and English?Yes. TrackHeros detects a Hindi–English meeting on Google Meet or Teams, renders it into English line by line, and writes the notes in English by default.Updated 22 October 2026
- AnswerCan a notetaker transcribe a meeting held in Mandarin and English?Yes. TrackHeros detects a Mandarin–English meeting on Google Meet or Teams, renders it into English line by line, and writes notes in English by default.Updated 22 October 2026
- AnswerCan a notetaker transcribe a meeting that is half French and half English?Yes. TrackHeros notices a half-French, half-English meeting on its own, renders the French into English line by line, and writes the notes in French or English.Updated 27 October 2026
- AnswerCan an AI notetaker connect to two Google accounts at once?Yes. TrackHeros is an AI notetaker that connects two Google accounts at once, or as many as you hold, each bound to one client, plus Microsoft accounts.Updated 5 October 2026
- AnswerCan I connect a personal Outlook.com calendar to an AI notetaker?Yes. TrackHeros connects personal Outlook.com and Hotmail calendars as well as Microsoft 365 work or school accounts, read-only, each under one client.Updated 5 October 2026
- AnswerCan I export AI meeting minutes as a PDF?Yes. TrackHeros exports the minutes of a Google Meet or Teams call as a PDF in the client's own template and colour theme, or copies them for an email.Updated 22 October 2026
- AnswerCan I move a connected calendar to a different client?No. TrackHeros has no move for a connected calendar: disconnect it from one client and connect it under the other. What happens to its meetings, and why.Updated 5 October 2026
- AnswerCan I search every client's meetings at once?Yes. TrackHeros searches every client's Google Meet and Teams transcripts, summaries and action items at once, with each result labelled by its client.Updated 22 October 2026
- AnswerCan one booking link check a Google and an Outlook calendar at once?Yes. A TrackHeros booking link checks busy time on Google and Microsoft calendars together, and books into whichever one you choose for the appointment.Updated 16 October 2026
- AnswerCan other people in the meeting see the AI notetaker?Yes. The TrackHeros notetaker joins Google Meet and Microsoft Teams calls as a named, visible participant and can greet the meeting in its chat.Updated 22 October 2026
- AnswerCan people who book with me see my other clients' meetings?No. A TrackHeros booking page shows open times only. Meeting titles, attendees, busy blocks and the calendars checked never reach the person booking.Updated 16 October 2026
- AnswerCan the meeting notes be in a different language from the meeting?Yes. TrackHeros can write a Spanish meeting's notes in English, or an English meeting's notes in French, set per account, client, series or meeting.Updated 22 October 2026
- AnswerCan the notetaker write interview notes instead of meeting minutes?Yes. TrackHeros writes an AI interview summary of Google Meet and Teams calls: candidate, assessment, figures only if said aloud, the panel's own verdict.Updated 22 October 2026
- AnswerCan two clients share one Google account in my notetaker?No. In TrackHeros one Google account belongs to exactly one client. The honest options when a single account receives two clients' meetings.Updated 5 October 2026
- AnswerCan you start a Google Meet transcript on an iPhone or iPad?No. Google says Meet transcripts can be started only on a computer, a laptop or an Android device. What iPhone and iPad users can do instead, step by step.Updated 25 October 2026
- AnswerCan you transcribe a Google Meet call on a free Gmail account?Google Meet transcription on a free Gmail account: Google's Transcripts needs certain Workspace editions. Use captions, the host's transcript or a bot.Updated 24 October 2026
- AnswerCan you transcribe a Microsoft Teams meeting without recording it?Yes. You can transcribe a Teams meeting without recording it: More actions, Transcribe, confirm the language. Recording starts transcription too.Updated 25 October 2026
- AnswerDoes automatic language detection work on Microsoft Teams?Yes. TrackHeros detects the language of Microsoft Teams meetings exactly as on Google Meet: Teams captions first, then a second pass over the recording.Updated 27 October 2026
- AnswerDoes the notetaker join calendar events that have no meeting link?No. TrackHeros only turns calendar events carrying a Google Meet or Microsoft Teams link into meetings; in-person meetings and phone calls are not listed.Updated 5 October 2026
- AnswerDoes the notetaker join if I am not in the meeting?Yes. On Google Meet and Microsoft Teams the TrackHeros notetaker joins whether or not you attend. What can still stop it, and who has to admit it.Updated 22 October 2026
- AnswerDoes TrackHeros train AI on my meetings?No. TrackHeros does not train AI models on your meetings. Which providers process your recordings, under which terms, and how to check it yourself.Updated 27 October 2026
- AnswerHow do I fix a name the transcript keeps getting wrong?When TrackHeros keeps misspelling a person, company or product in Google Meet and Teams transcripts, add a vocabulary rule to that client. Here is how.Updated 22 October 2026
- AnswerHow do I rename the notetaker bot?Rename the TrackHeros notetaker per client in the Bot name card: one line, up to 64 characters, no emoji. It shows in Google Meet and Microsoft Teams.Updated 22 October 2026
- AnswerHow do I send meeting notes to a client from TrackHeros?How to send meeting notes to a client from TrackHeros: paste them into your own email, attach the PDF, or post a recap to their Slack. No share links.Updated 22 October 2026
- AnswerHow do I stop the notetaker joining a recurring meeting?Turn the bot off for a whole Google Meet or Teams series, or for one occurrence. TrackHeros auto-join has three levels, and the most specific one wins.Updated 22 October 2026
- AnswerHow do you add a booking link to your email signature?How to add a booking link to your email signature in Gmail and Outlook, the wording that gets it used, and which link to use for each client.Updated 25 October 2026
- AnswerHow do you download a Google Meet transcript?How to download a Google Meet transcript: find the Google Doc in the organiser's Drive or the Calendar event, then File, Download, as Word, PDF or text.Updated 25 October 2026
- AnswerHow do you download a Microsoft Teams meeting transcript?How to download a Teams meeting transcript as a .docx or .vtt file, who is allowed to, where to find it after the call, and what a guest can do instead.Updated 25 October 2026
- AnswerHow does the notetaker know which client a meeting belongs to?TrackHeros files each Google Meet or Teams meeting under the client whose calendar it arrived on. Meetings from your own calendar wait until you file them.Updated 22 October 2026
- AnswerHow far ahead does the notetaker read my calendar?TrackHeros reads each connected calendar from yesterday to about two months ahead; changes arrive by push, with a full re-read every 15 minutes.Updated 5 October 2026
- AnswerHow long should meeting minutes be?How long meeting minutes should be: about one page for an hour's client call, sized by decisions and actions rather than by how long people talked.Updated 25 October 2026
- AnswerIs it rude to send someone your booking link?Sending a booking link is not rude when someone asked for your time, but it can be when you are the one asking. How to send one politely, with wording.Updated 25 October 2026
- AnswerWhat does the notetaker do with a meeting it could not hear properly?When a Google Meet or Teams call is too garbled to transcribe, TrackHeros says so on the meeting page instead of inventing a summary. What you will see.Updated 22 October 2026
- AnswerWhat happens if nobody admits the notetaker?If nobody admits the TrackHeros notetaker on Google Meet or Teams, it waits, gives up, and marks the meeting Not let in, with a one-click Try again.Updated 22 October 2026
- AnswerWhat happens if the notetaker gets the meeting language wrong?If TrackHeros misjudges a meeting's language, its checks fall back to a full audio pass, and an unusable transcript is flagged, not summarised as fact.Updated 22 October 2026
- AnswerWhat happens to a meeting held in a language TrackHeros cannot write notes in?A meeting in Japanese, Dutch or Hindi is detected and transcribed by TrackHeros, rendered into English, and summarised in your chosen notes language.Updated 22 October 2026
- AnswerWhat happens to my meetings when I disconnect a calendar?Disconnecting a calendar in TrackHeros stops its sync and keeps past meetings. Upcoming bots stay scheduled until you switch auto-join off for them.Updated 5 October 2026
- AnswerWhat happens to recordings when you delete a client?Deleting a client in TrackHeros erases its meetings, transcripts, notes and recordings everywhere they are stored. Backups expire within 30 days.Updated 22 October 2026
- AnswerWhich Outlook calendar does the notetaker watch?TrackHeros watches only the default Outlook calendar of each Microsoft account you connect. What that leaves out, and how to get a meeting recorded anyway.Updated 5 October 2026
- AnswerWho owns an action item in AI meeting notes?How TrackHeros sets the owner of an action item from a Google Meet or Teams call, what the Not an attendee flag means, and how to fix a wrong owner.Updated 22 October 2026
- AnswerWhy does my booking link double-book me?Why a booking link offers times you are busy: a calendar it cannot see, an event marked free, a secondary calendar, or no re-check when someone confirms.Updated 25 October 2026
- AnswerWhy does my booking page show no available times?A TrackHeros booking page shows no times when your hours, notice, range or limits leave none, or when a calendar it checks cannot be read. How to tell which.Updated 16 October 2026
- AnswerWhy does my meeting transcript say Unknown instead of a name?TrackHeros labels a transcript line Unknown when it cannot tell who said it on Google Meet or Teams, rather than guess. Why it happens and what to check.Updated 22 October 2026
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